Deck Warranty

RC Pro Solutions – Deck Workmanship Warranty

10/23/2024

Warranty Period: Two (2) years from the date of completion of the deck project.

Coverage: This warranty covers workmanship defects related to your deck’s installation. RC Pro Solutions will repair or replace, at its discretion, any components of the deck that fail due to faulty workmanship. This includes, but is not limited to:

  • Structure And Framing: Proper Installation of the deck frame, beams, joists, posts, and footings to ensure the deck’s structural stability and safety.
  • Fasteners and Connections: Decks will be built using screws, nails, bolts, and other hardware consistent with up-to-date codes and techniques.
  • Decking and Railing Installation: Deck boards, rail posts, rails, balusters, and any other components that make up the deck surface and railing system will be installed level, straight, and with proper spacing.
  • Stair Construction: This covers the proper construction and installation of stairs, ensuring they are safe, stable, and meet all building codes. This includes properly installing stringers, treads, and handrails.
  • Flashing and Waterproofing: Flashing and other waterproofing materials as required to prevent water damage to the deck structure and the home.

Exclusions: This warranty does not cover:

  • Minor Cosmetic Defects: Natural deck building materials WILL HAVE IMPERFECTIONS such as warping, cracking, splitting, or variation in color. This is completely normal and to be expected.
  • Wear and Tear: Any normal or excessive wear and tear on the deck, including fading, scratches, or damage caused by weather, foot traffic, or furniture.
  • Improper Maintenance: Failure to properly maintain the deck, as outlined in the care and maintenance instructions provided by RC Pro Solutions or the material manufacturer, will void this warranty.
  • Alterations or Modifications: Any alterations or modifications made to the deck after installation by anyone other than RC Pro Solutions may void this warranty.
  • Acts of God: Damage caused by events outside of RC Pro Solutions’ control, such as hurricanes, tornadoes, earthquakes, floods, or fires.
  • Pre-existing Conditions: Damage or defects caused by pre-existing conditions on the property, such as soil instability or drainage issues.

Claim Procedure: To make a claim under this warranty, you must notify RC Pro Solutions in writing within the warranty period. The notification should include a detailed description of the defect and any supporting documentation, such as photographs. RC Pro Solutions will inspect the deck and determine if this warranty covers the defect. If the defect is covered, RC Pro Solutions will repair or replace the defective component(s) at no cost to you.

Disclaimer: This warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose. RC Pro Solutions’ liability under this warranty is limited to repairing or replacing defective components as described above. RC Pro Solutions shall not be liable for any incidental, consequential, or special damages arising out of or in connection with the use or performance of the deck.

Contact Information:

RC Pro Solutions

[email protected]

678.559.9990